Alexander Street Press is a fast-growing online publisher with library customers at colleges, universities, public libraries, and K-12 schools.
The company is seeking an experienced sales director to manage the following areas serving our U.S. customers:
- a team of academic-library sales representatives working from home offices
- a new public-library sales manager position (possibly you will hire)
- an external team of K-12 independent sales representatives
- a new Customer Outreach Manager position (possibly you will hire)
…and the following serving customers globally:
- a small in-house technical support department
The position reports to the Vice President, Sales and Marketing. This is most senior management position within the Americas reporting to the VP. The individual we’re seeking has an established understanding of our marketplace, customers, consortia, and networks; a rich understanding of online research databases; a personal appreciation of the discipline areas and formats in which we publish; the personal presence to engage in senior-level discussions with leaders in our industry; and presentation capabilities polished enough to carry the company’s mission forward.
Basic goals include: Set and meet sales targets; develop and meet standards for customer service performance, delivering support that can be measured in customer satisfaction; retain good staff, hiring when necessary; training, encouraging, and otherwise helping staff meet their individual targets while enjoying their jobs.
Our more expanded goals for this hire: We’re looking for a person who can lead and inspire. We seek someone who can carry customer feedback and marketplace intelligence back to Editorial, to help inform the company’s publishing plans through a creative mix of data points and intuition.
The position is based in our Alexandria, VA, office. Salary + bonus, benefits. Send resume and a substantive cover letter to firstname.lastname@example.org.
About Alexander Street: Alexander Street is an award-winning publisher of online collections in the humanities, social sciences, music, the performing arts, and counseling. Learn more at http://alexanderstreet.com