AGAINST THE GRAIN
v.19 # 5 November 2007 © Katina Strauch

Look How Far We’ve Come: Changing Technical Services Workflows

	Rumors	1
	From Your Editor	6
	Letters to the Editor	6
	Deadlines	6
	Guest Editor, Kristen DeVoe
Annual Report Issue— eBooks: State of the Art Guest Editors, Cris Ferguson, Betty Kelly and Julie Carter (Furman)
	Look How Far We’ve Come: Changing Technical Services Workflows Kristen DeVoe — The first issue of Against the Grain was published in March, 1989. Kristen looks at how technical services workflows have developed since that time.	1
	Use of Technology in Managing Electronic Resource Workflow Nathan Rupp and Liisa Mobley — Requests for electronic resources are not as straightforward as those for print resources. This means additional steps and new workflows.	18
	The Future of the Academic Library Serials Collection Barbara M. Pope — Predicting the future of serials collection development is difficult. Doubtless we will have both electronic and print titles for years to come.	22
	Moving beyond MARC: Initiating and Embracing Change in a Traditional Technical Services Department Melanie Feltner-Reichert and Marielle Veve — This article discusses integrating non-MARC metadata into technical services.	28
	Technical Services Workflows: A Comparison of Two Academic Libraries Susan Mueller — How do Library A and Library B approach processing of monographs and serials and is one better than the other?	36
	Catalog Information and User Expectations in an Amazoogle World: Too Much? Too Little? Martin L. Knott, Doreen R. Bradley, Deborah S. DeGeorge, and Jim Ottaviani — A comprehensive, multi-phase assessment of a library’s selection, acquisition, and cataloging workflow with the objective of making operations in these areas more cohesive and efficient.	40
	It Never Ends: Technical Services and Planning in a Changing Environment Barton, Michael Wright, and Randy Roeder — This represents one library’s approach to reviewing and assessing traditional functions in light of changing user needs.	46
	Old Wine in New Bottles; RePurposing MARC Records for Electronic Databases Carol Ou and Gwen Gregory — Tutt Library at Colorado College has not been the only library to consider the problem of efficiently and effectively maintaining database links on the Web.	52
	Technical Services Departments in the Digital Age: The Four R’s of Adapting to New Technology Leslie Burke and Stephanie McConnell — What is a library manager to do with an employee who no longer fits the job function?	58
	Op Ed — Little Red Herrings (pdf) Mark Herring — E-e-e-e-asy Does It - If you want e-Books, there’s no lack of looking. Have they really been around for 20 years?	74
	Back Talk (pdf) Tony Ferguson — Freedom to Read, Speak, and Listen - The visit of President Mahmoud Ahmadinejad to Columbia University (Tony’s old employer) got him to thinking about freedom to read sort of.	94
	Laura Dawson Consultant to the Book and Library Industries, Founder of Bloggapedia	72
	Barbara Pope	24
	Marielle Veve	30
	Susan Meuller	38
	Hope Barton	46
	Michael Wright	48
	Randy Roeder	50
	Carol Ou	54
	Gwen Gregory	56
	Leslie Burke	60
	Stephanie McConnell	62
	Laura Dawson	78
	From the Reference Desk Tom Gilson — Reviews of Reference Titles - month one of Tom’s selections is the Encyclopedia of American Indian History.	64
	Book Reviews Debbie Vaughn — Monographic Musings - This month, read about sources aimed at Net Gen researchers and the library needs of those researchers.	66
Edited by Bryan Carson, Bruce Strauch and Jack Montgomery
	Legally Speaking Bryan Carson — Virtual Copyright: The Applicability and Ownership of Copyright in Second Life	80
	Cases of Note Bruce Strauch — CAN CAN-SPAM CAN SPAM? - Are you sick of emailed offers?	84
	Questions and Answers Laura Gasaway — Copyright Column - Questions and Answers galore! Here’s a sample; May an academic library place on reserve a copy of a journal that belongs to a faculty member? If so, may it remain on reserve for multiple semesters?	85
	Biz of Acq Joe Badics — Credit Card 101: Policies and Practices - This article describes the benefits of using a credit card for library acquisitions and some of the challenges involved.	86
	From the University Presses Sanford G. Thatcher — Anachronisms or Innovators? Reflections on University Presses As Portrayed in the Ithaka - Are university presses anachronisms?	87
	Bet You Missed It Bruce Strauch — Press Clippings — In the News - What do James Frey and Oprah Winfrey have in common?	14
	"What Do You Do With Them?" Matthew Bruccoli — This article is revised from a paper read at the 2007 Chawton House Conference on books and book collectors.	68
	Group Therapy Christine Fischer — Managing OA Journals - How do you handle Open Access journals?	76
	Issues in Vendor/Library Relations Bob Nardini — eBooks - Bob says that the biggest success story of the past ten years in academic libraries has been eBooks. When seen in the right light, Bob says, it’s no contest.	90
	International Dateline Dr. Peter T. Shepherd — Usage Statistics for Online Books: What Counts? - The COUNTER Code of Practice provides a set of six basic usage reports that cover full-text requests for a whole title, as well as for sections within a title.	92
	I Hear the Train A Comin’ Greg Tananbaum — The Charleston Conference at 27 - Greg says we have solved many issues as we approach the 27th Charleston Conference.	8
	IMHBCO (pdf) Rick Anderson — Reference Services, Scalability, and the Starfish - One of the dangerous things about being a librarian, Rick says, is the opportunity it gives us to help people.	16
	Innovations Affecting Us Browser Add-Ons, Extensions, and Plug-Ins: How they Can Help Leverage the Use of Library - A discussion of some Web browser extensions that can be used to bring the library resources to where the users are.	77
	2008 Charleston Conference Call for Papers, Ideas, Panels, Diatribes, Themes, Speakers, Preconferences, etc	10
	Adventures in Librarianship Ned Kraft — Survey Results - you participate in Ned’s Acquisitions Trends Survey? The results are in!	73