by John Schmittroth (Business Development Consultant) <firstname.lastname@example.org>
The first edition of Gale’s Encyclopedia of Associations (EA) appeared in 1956 (with a list price of $15!). The work was created by Fredrick Ruffner, a market researcher at General Detroit Corporation, a manufacturer of fire equipment. Ruffner could not locate some needed marketing statistics, so he sought a current directory of trade groups that might have the information. Finding no such current reference source, he decided to compile his own.
While EA was offline (i.e., print) when it first appeared, the basic functions and characteristics of this 1950s reference book anticipated those of the Worldwide Web some 40 years later in several striking ways. (As further described below, EA has evolved over the years and today is available in multiple print and electronic formats.)
From the first edition in 1956, EA was arranged and indexed by keywords in the association names. The essentially pre-computer concept of searching by keyword for reference information was so novel for the time that almost the entire first page of the introductory “How to Use This Directory” was devoted to explaining the concept of keywords. For example: “American Dental Association will be found in the Medical and Health Section, listed under Dental….”
Of course, today, much of humanity conducts keyword Internet searches for information as naturally as rolling out of bed in the morning. Around this basic reference activity, a $12 billion search advertising industry has developed, according to the Interactive Advertising Bureau. (Gale occasionally experimented with running ads in EA, but the print format did not support matching ads to the searchers’ specific keyword queries, which is the sweet spot in search advertising, nor could EA come close to the user traffic of the Web.)
EA was not the first instance of keyword access, but its innovative use of keyword indexing in a ready reference environment foreshadowed the eventual, nearly universal embrace of this means of information retrieval.
Ruffner recently recalled his original rationale for the keyword arrangement: “An alphabetical arrangement just didn’t seem useful since so many association names begin with general terms such as “National” or “American.” Keywords bring together groups with similar purposes and help the users more quickly find what they need.”
Tear Down the (Library) Walls
EA is a library tool, but its function is extroverted — to lead users beyond the library collection to obtain the information they need. Other library tools, such as the book catalog or periodical indexes, have served the purpose of leading users to information stored within the library, with librarians there to help produce the physical books or documents if needed.
EA on the other hand directs users to outside organizational sources of information to meet their needs. Librarians have used it to supplement information found in the library, or in the case where the library has scant information on a topic, to provide at least some lead. Supplied with the contact data for a group from EA, the users are on their own to identify and acquire the specific information they need to solve their problem.
And today that is exactly what billions of people are doing via the Web at home, on the job, or even from within the library: independently obtaining needed information from sources outside the library, searching by keywords.
Information Wants to be Free
EA positions itself as a guide to free or low-cost information. From early on, EA’s introduction promoted the wealth of information available for “the cost of a postage stamp” from the groups listed in EA’s pages. Today the cost is often less than that: free on the Web.
Association Websites appear near the top of Google results lists for some topical searches, such as the following examples: diabetes, trout, radiology. In this respect, Google is at times carrying out EA’s long-time promise of leading the user to a bounty of free information from associations. Of course, Google searches are not focused exclusively on association information, but also report numerous other content sources (which can be less reliable), nor are the searches consistent in their coverage of associations, routinely omitting or burying deep in the results list important groups relating to the topic being researched.
Everybody Get Together
Americans always have associated and networked with each other around common interests and objectives. This characteristic was recognized in the mid-19th century by Alexis de Tocqueville in his Democracy in America: “The Americans of all ages, all conditions, and all dispositions constantly form associations,” a quotation that appeared in the front of EA for decades. EA’s purpose is to document, support, and further such social and professional networking of like-minded individuals. Its tremendous success as a reference publication demonstrates how important this mission has been.
The Internet continues and expands EA’s role as a “switchboard” between the individual and a group that can help. Association activities increasingly take place via online networks, involving both established associations and “born-virtual” groups such as LinkedIn and its subgroups. In fact, it becomes increasingly difficult to distinguish between born-virtual groups and traditional membership organizations.
Directory Information Online
When EA went online with DIALOG in 1979, it was one of the few directories in the world (along with the Foundation Center’s) to be publicly available for online searching among the predominantly bibliographic periodical databases of the time. (Bibliographic products were the first reference works to be digitized due to the tremendous logistical assistance the computer provided for sorting and cumulating brief, formatted records.) Today a major function of the open Web is to serve as a gigantic directory with hundreds of millions of listings, though the quality, depth, and currency of the listings vary widely.
Both EA and the Internet had forerunners originating with the U.S. government. EA was preceded in 1949 by the U.S. Department of Commerce title, National Associations of the United States, which was not regularly updated after it appeared. The Internet evolved from ARPANET, established in 1969 by the U.S. Department of Defense Advanced Research Project Agency.
The More Things Change
New content delivery methods develop and related new business models evolve. But persisting across the decades is the public’s need for reliable information and assistance inexpensively and conveniently obtained from reputable organizations.
EA has served this need for more than half a century and today is a dynamic product that is trusted as a vetted, comprehensive source on associations. The 50th edition of the work, now multi-volume and still including keyword indexing, appeared in 2011 in print, eBook, and online formats.
The Web, amidst its clutter and chatter, now also serves the association access function in part — at times with stunning speed and convenience, at other times with confusing, incomplete, or unreliable results.
Tebbel, John, Edited and Emended by James M. Ethridge. Knowledge Is of Two Kinds: A Short History of the Gale Research Company and Its Advancement of the Second Kind 1954-1985. Detroit: OmniData, Inc., 2008.
Tobin, Carol M. “The Book That Built Gale Research: The Encyclopedia of Associations.” Distinguished Classics of Reference Publishing. Edited by James Rettig. Phoenix: Oryx Press, 1992.
Encyclopedia of American Associations. Detroit: Gale Research Company, 1956.
John Schmittroth is a business development consultant serving reference content providers. Previously, he worked for many years at Gale, including in the position of director of the directories division with responsibility for publishing EA.