by Tom Gilson, Associate Editor,

Interlibrary loan faces more competition than ever and while some may argue that users will never pay the fees asked by services like “Get it Now” or “On Demand Books” they might not have to.  What happens if libraries discover that it is more cost effective to allocate funds to pay for these patron driven services.  After all, you can buy a lot of content for the funds allocated to ILL staffs, OCLC fees and the other costs of running ILL departments.  Plus the turnaround time for these services is almost immediate.  Other than being able to obtain some obscure and esoteric titles, what is the upside to ILL?   Quite frankly, the cumbersome infrastructure required by ILL departments is hard to justify in our increasingly electronic environment.  Collection Development librarians like Michael Levine Clark are already recommending that whenever possible we replace ILL with demand driven acquisitions (Against the Grain, June 2011, p24) At the very least ILL departments will have to incorporate patron driven services, downsize staff and dedicate fewer dollars to services like OCLC, ILLIAD, etc.  It’s a brave new world and ILL will have to adapt or become irrelevant.