SSP Discount available for Understanding E-Journal Technology course

Understanding E-Journal Technology: a course for non-technologists. It is run by Renew Training (owned by Simon Inger and Tracy Gardner) and has been running in the UK for 3 years. It will run in the US for the first time in March, 2011. The course is designed to help you understand the issues and challenges faced by your library customers when setting up access to E-Journals. Feedback from the UK has been consistently excellent with 100% of delegates indicating in course feedback that they would recommend the course to others. Demand from publisher and intermediaries to hold the course in the US has been high. Renew Training is offering a discount to SSP members.

The course will be held on the following dates:

Monday, March 14, 2011 – Washington, DC
Wednesday, March 16, 2011 – Philadelphia, PA

Who Should Attend:

Sales, marketing and customer service staff, senior management who need a refresher course, new technical hires from outside the industry. This course covers technologies that are vital to the delivery of e-journals and therefore need to be widely understood by all departments within the publishing business.

Learning Objectives:

  • To gain a business-level grounding in e-journal delivery technologies
  • To gain greater insight into customers’ technical and business requirements
  • To understand the role technology plays in e-journal deployment and discoverability

Course Description:

Technology has removed the barriers between production, editorial, marketing, sales, customer services and most importantly – the customers.

This course will provide an insight into the technologies behind e-journal delivery. The course will be business-centric – clearly positioning technologies in the context of the industry issues they aim to solve. Participants will learn how technology is used throughout the delivery of e-journals from publisher via library to the end-user.

The course will educate attendees about key issues affecting the delivery of e-journals and how these affect licensing, customer service and even pricing. Participants will also learn what necessitated technological change in libraries and publishers and how to solve some of the key problems posed by library technologies such as link servers, A-Z lists, federated search, web scale discovery, DOIs, OpenURL, Athens and Shibboleth.

Visit http://www.renewtraining.com/schedule.htm for more information and to register. Members of ALPSP, ASA, and SSP are eligible for affiliate discounts.

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